Service Agreement

This Service Agreement (the “Agreement”) constitutes a legally binding contract between ON SPOT GROUP LLC, a company registered at 5310 7 Oaks Dr, Colorado Springs, CO 80919, USA, being the operator of the trading platform available on the market-qx.info domain (the “Company,” “we,” “us,” or “our”), and you, the individual or entity registering for or using our services (the “Client” or “you”).

By registering an account, accessing the Platform, or using any of the services described herein, you agree to be bound by the terms and conditions of this Agreement, together with the Privacy Policy, Risk Disclosure, Rules of Trading Operations, Non-Trading Operations Regulations, and Payment Policy, all of which are incorporated into this Agreement by reference (together, the “Regulatory Documents”).

If you do not agree to any part of this Agreement or the Regulatory Documents, you must not open an account or use the services.

• “Account” means the Client’s registered trading account on the Platform, including the associated balance and trading history.
• “Digital Options” means the binary or digital option contracts offered on the Platform, where the payout depends on whether a specified condition is met at expiration.
• “Platform” means the website, mobile applications, trading terminals, APIs, and all related services operated by the Company.
• “Services” means all services offered through the Platform, including trading execution, account management, deposits, withdrawals, and customer support.
• “Trading Balance” means the funds held in a Client’s Account that are available for trading and withdrawal, subject to these terms.
• “KYC” means Know-Your-Customer verification procedures and “AML” means anti-money laundering compliance procedures.

You represent and warrant that you are eligible to use the Services and that you:

• are at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher);
• are not a resident or citizen of a restricted jurisdiction, including the USA, Canada, Hong Kong, EEA countries, Israel, Russia, or any other jurisdiction where our services are prohibited by law;
• have the legal capacity to enter into binding contracts;
• are not subject to sanctions, embargoes, or restrictions imposed by the United Nations, the United States, the European Union, or other applicable authorities;
• are the lawful owner of the funds deposited into your Account, and such funds are not derived from illegal activities.

It is your responsibility to ascertain whether you are permitted to use our services under the laws of your country of residence. The Company may refuse to open an account or may close an existing account if we determine, in our sole discretion, that you are not eligible.

To use the Services, you must register an Account by providing accurate, current, and complete information, including your legal name, email address, and any other information requested during the registration and KYC process.

• You must maintain the confidentiality of your login credentials and are fully responsible for all activity that occurs under your Account.
• You must notify us immediately of any unauthorized use of your Account or any breach of security.
• Each individual or entity may maintain only one Account, unless we expressly authorize multiple accounts in writing. Accounts found to be linked, duplicated, or used to circumvent limits may be merged or closed.
• You agree to complete KYC verification when requested, providing valid identification and any other documentation required to verify your identity, address, and source of funds.

Subject to this Agreement and the Regulatory Documents, the Company provides the Client with access to:

• Trading Services: the ability to open and close trades on Digital Options and other instruments offered on the Platform, at prices and conditions displayed at the time of trade.
• Payment Services: deposits and withdrawals through the payment methods made available on the Platform, subject to the Payment Policy.
• Account Services: account management, balance tracking, trade history, and reporting tools.
• Support Services: customer support through the channels made available on the Platform.

The Company acts as the principal counterparty to the Client’s trades on the Platform. Nothing in this Agreement constitutes investment advice, and the Company does not provide recommendations, market analysis, or any form of financial advisory services unless explicitly agreed otherwise in writing.

In addition to the obligations set out elsewhere in this Agreement, the Client agrees to:

• Provide true, accurate, and up-to-date information and promptly notify the Company of any changes;
• Keep all login credentials secure and not share them with third parties;
• Comply with all applicable laws, regulations, and the terms of this Agreement and the Regulatory Documents;
• Ensure that any funds deposited into the Account are lawfully obtained and not subject to any third-party claims;
• Cooperate with any KYC, AML, or security verification requests made by the Company;
• Bear full responsibility for all trading decisions and outcomes, understanding the risks described in the Risk Disclosure.

The Client shall not, directly or indirectly:

• Use the Platform for any unlawful purpose or in violation of this Agreement;
• Engage in market manipulation, insider trading, price manipulation, wash trading, or any activity that abuses, exploits, or attempts to defraud the Platform or other Clients;
• Attempt to gain unauthorized access to the Platform, its systems, or other users’ accounts;
• Introduce viruses, malware, or any code designed to disrupt, damage, or interfere with the Platform;
• Use automated tools, bots, or scripts in a manner that violates our Rules of Trading Operations or is intended to gain an unfair advantage;
• Misrepresent your identity, provide false documentation, or use another person’s identity to open an Account;
• Reverse engineer, decompile, or copy any part of the Platform or its proprietary technology.

The Company reserves the right to investigate suspected violations and to take any action permitted by this Agreement or by law, including closing accounts, voiding trades, and reporting suspicious activity to relevant authorities.

The Company may charge fees in connection with the Services, including transaction fees, deposit or withdrawal processing fees, inactivity fees, or other charges described in the Regulatory Documents or displayed on the Platform. Any applicable fees are disclosed to the Client before a transaction is completed.

The Company may, at its discretion, waive or modify fees at any time. Unless otherwise stated, all fees are deducted from the Client’s Trading Balance or from the transaction amount, as applicable.

All content on the Platform, including software, design, text, graphics, logos, trademarks, charts, data feeds, and all other materials, is the property of the Company or its licensors and is protected by applicable intellectual property laws.

The Client is granted a limited, non-exclusive, non-transferable, revocable license to use the Platform solely for the purpose of using the Services in accordance with this Agreement. No other rights are granted, and the Client may not reproduce, distribute, modify, or create derivative works from any Platform content without our prior written consent.

The Services and Platform are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The Company does not warrant that the Platform will be uninterrupted, error-free, or free of harmful components, or that market data and quotes will be accurate, complete, or timely. Trading involves significant risk of loss, as further described in the Risk Disclosure, and the Company makes no warranty or guarantee of profit or of the performance of any trade.

To the maximum extent permitted by law, the Company, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or trading losses, arising out of or in connection with the use of, or inability to use, the Services, even if advised of the possibility of such damages.

To the maximum extent permitted by law, the aggregate liability of the Company for all claims arising out of or relating to this Agreement or the Services shall not exceed the total amount of fees paid by the Client to the Company in the twelve (12) months preceding the claim, or the Client’s Trading Balance, whichever is lower.

Nothing in this Agreement limits or excludes liability that cannot be limited or excluded under applicable law.

The Client agrees to indemnify, defend, and hold harmless the Company and its directors, officers, employees, agents, and affiliates from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• the Client’s use of the Services;
• any breach of this Agreement or the Regulatory Documents by the Client;
• any violation of applicable laws or regulations by the Client; or
• any dispute between the Client and any third party arising from the Client’s use of the Services.

The Client may close their Account and terminate this Agreement at any time by contacting customer support, subject to any outstanding obligations. Any funds in the Account will be returned in accordance with the Non-Trading Operations Regulations and Payment Policy, less any applicable fees or charges.

The Company may suspend or terminate the Client’s Account and this Agreement, with or without notice, if we reasonably believe that the Client has breached this Agreement or the Regulatory Documents, engaged in fraudulent or abusive activity, posed a risk to the Platform or other Clients, or if continued service would violate applicable law.

Upon termination, the Client’s right to use the Services ceases immediately, and any open trades will be closed at their then-current value in accordance with the Rules of Trading Operations.

Neither party shall be liable for any failure or delay in performing its obligations under this Agreement where such failure or delay results from events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, government actions, pandemics, power failures, internet or telecommunications outages, failure of third-party systems or market data providers, and other events of force majeure.

This Agreement and any disputes arising out of or in connection with it shall be governed by and construed in accordance with the laws of the jurisdiction of the Company’s incorporation, without regard to its conflict-of-laws principles.

The parties shall first attempt to resolve any dispute amicably through good-faith negotiations and the Company’s internal complaints procedure. If the dispute cannot be resolved within sixty (60) days, either party may submit the dispute to the competent courts of the Company’s jurisdiction, unless mandatory consumer protection laws of the Client’s country of residence provide otherwise.

The Company may amend this Agreement and the Regulatory Documents at any time. We will notify the Client of material changes by posting a notice on the Platform or by email to the registered address. Changes take effect on the date specified in the notice.

If the Client continues to use the Services after the effective date of any amendment, the Client is deemed to have accepted the amended terms. If the Client does not accept the amendments, the Client may close their Account before the changes take effect.

Questions regarding this Agreement should be directed to: